FREQUENTLY ASKED QUESTIONS
How long does production take?
Manufacturing takes up to 15 days. Specialty probes and products might take longer to produce, depending on how complicated the design is.
How long does delivery take?
Standard delivery is 3 weeks from date of payment.
We strive to tailor our services to the individual needs of every partner.
What certificates do you have??
All of our products have CE mark Certification. We are also certified with ISO:13485 and ISO:9001. We take great care in ensuring all of our products, processes and services comply with regulatory standards over the world.
How do I become a distributor?
Send us an email at info@mechaneurope.com or office@mechaneurope.com with information about your company, the regions you are active in, as well as information about which products you would like to distribute. We strive to answer all requests within 24 hours.
How do you ensure the quality of your products?
Quality control requires the business to create an environment in which both management and employees strive for perfection.
We ensure the quality of products by monitoring products at the end of production as well as reviewing the products’ design:
•Operators monitor the manufacturing process and ensure that there is little variation.
•Engineers routinely monitor the product design for issues. When a problem is found, it is immediately fixed.
What are your General Terms & Conditions?
You can find our Company Policy for Remote Purchases and General Terms & Conditions by clicking on this
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HOW DOES PLASMA WORK?
Plasma contains excited particulars that accelerate towards the tissue and break the tissue’s organic molecular bonds. At relatively low temp (between 40 ̊C & 70 ̊C) This tissue disintegrates into simple molecules, such as small hydrocarbons and gases (oxygen, nitrogen, carbon dioxide etc) that are removed from the site with suction, resulting in controlled tissue removal.
HOW IS PLASMA GENERATED?
Our surgical sets generate plasma through radio frequency. This means there is no need for an additional device, supplying gas to our system and our generators are self sufficient.
WHAT ARE THE BENEFITS OF PLASMA TECHNOLOGY IN COMPARISON TO ELECTRO-SURGERY?
The radio frequency current does not pass directly through the tissue during the ablation process, therefore tissue heating is minimal. The result is volumetric removal of the target tissue with minimal damage to surrounding healthy tissue.
HOW LONG DOES PRODUCTION TAKE?
Manufacturing takes up to 15 days. Special requests and modification of products and probes is possible for large orders. Specialty probes and products might take longer to produce, depending on how complicated the design is.
WHAT CERTIFICATES DO YOU HAVE?
All of our products have CE mark Certification. We are also certified with ISO:13485 and ISO:9001. We take great care in ensuring all of our products, processes and services comply with regulatory standards over the world.
I AM INTERESTED IN DISTRIBUTING YOUR PRODUCTS. WHAT SHOULD I DO?
Send us an email at info@mechaneurope.com or office@mechaneurope.com with information about your company, the regions you are active in, as well as information about which products you would like to distribute. We strive to answer all requests within 24 hours.
WHAT ARE YOUR GENERAL TERMS & CONDITIONS?
You can find our Company Policy for Remote Purchases and General Terms & Conditions by clicking on this
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